JMDEJESUS
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—   HELLO, I'M

JHON MICHAEL
DE JESUS

Virtual Assistant with skills in
Administrative Work, Bookkeeping, Data Entry,
Customer Service, and Web Development.

▣ Organized▥ Reliable♟ Detail-Orientedϟ Results Driven
Jhon Michael De Jesus
Your Reliable
Virtual Assistant
“Whatever the mind can conceive and believe, it can achieve.”— Napoleon Hill
1K+QuickBooks Online
Customers Supported
+30Websites Designed
(Portfolios & Business Sites)
4.8/5Client Satisfaction
Rating
Fast & AccurateWork You Can
Rely On
—   WHAT I DO

Professional Services

Helping businesses stay organized, efficient, and ahead.

▣ Administrative Assistant

+2 Years of Experience

Reliable administrative support to keep your business organized and running smoothly.

  • Office administration & operations
  • Calendar & schedule management
  • Email & correspondence handling
  • Document preparation & formatting
  • Data entry & database management
  • Filing & records management

▥ Bookkeeping

1K+ QuickBooks Customers

Accurate and organized financial records to support business growth.

  • QuickBooks Online (Certified)
  • Bank & credit card reconciliation
  • Accounts payable & receivable
  • QuickBooks Payroll (US)
  • Filing & paying payroll taxes (US)
  • Financial statements & reporting
  • Transaction categorization
  • Audit-ready record keeping

</> Web Development

+30 Websites Designed

Modern, responsive websites that help businesses establish a strong online presence.

  • Responsive website design
  • Landing pages & business sites
  • Portfolio websites
  • UI/UX implementation
  • HTML, CSS, JavaScript
  • Website customization
  • SEO-friendly structure

☏ Customer Service

+2 Years of Experience

Professional and friendly customer support focused on satisfaction and loyalty.

  • Phone, chat & email support
  • Customer inquiries & issue resolution
  • Product guidance & technical support
  • Conflict resolution & escalation
  • Accurate case documentation
  • Customer satisfaction follow-up
—   TOOLS & APPLICATIONS

Tools I Use

Gmail · Word · Excel · PowerPoint · Outlook · Google Drive · Google Docs · Google Sheets · Google Calendar · Canva · Photoshop · Zoom · Microsoft Teams · Slack · QuickBooks Online · ChatGPT · Claude AI · VS Code · GitHub · Wix · Figma · CapCut · Gmail · Word · Excel · PowerPoint · Outlook · Google Drive · Canva · QuickBooks Online · Claude AI
—   CORE SKILLS

Key Skills

▣Administrative
Support
▤Data Entry
▥Bookkeeping
☏Customer
Service
◷Time
Management
☼Attention
to Detail
♟Problem
Solving
▣Communication
</>Web
Development
☷Process
Improvement

About Me

I support businesses through organized administration, accurate bookkeeping, dependable customer service, data management, and practical web development. My goal is to deliver reliable work, clear communication, and measurable operational support.

Professional Experience

Administrative & Operations Support
Administrative coordination, data processing, payroll support, inventory management, dispatch coordination, documentation, and reporting.

QuickBooks Online & Customer Support
Customer-facing support, bookkeeping workflows, reconciliation, payroll-related assistance, troubleshooting, and account guidance.

Certifications

—   CUSTOMER EXPERIENCE

Customer Feedback

Selected feedback from QuickBooks Online customer surveys.

“The customer service were very helpful with what I needed.”

“Great skills. Listen to client. Speak good English.”

“Went above and beyond to help.”

“The QuickBooks representative listened carefully to my concern and explored all plan options for me. This person shows QuickBooks has a great heart, especially nice for seniors such as myself who are still in business.”

“Quick to respond and always try to resolve my issue.”

“You called back on time and solved my issue.”

“The on-going support offered by QB has over the past year been great. Well done.”

“Assisted me in getting what needed to be done. Kudos to JM & Angelica.”

“He recognized the issue and fixed it right away.”

“Very helpful, understanding and quick to answer my questions.”

“The representative was extremely patient and nice to me. We were on the phone for 1 hr 20 minutes and he never showed frustration, only understanding.”

“Jhon my customer service rep was great. He fixed my mistake and walked me how to make changes if it ever happens again.”

“The Intuit employee who helped me was so knowledgeable. He solved my problem, which other employees could not, and also taught me quite a bit about QBs. Very happy!”

“Rep was very helpful and professional. He helped me with my issue quickly. He was great!”

“Amazing rep! Did everything to find a solution and exceeded expectations! Thank you!!”

“Thank you. JM was very helpful and willing to assist.”

“The rep spent time to identify my issue and resolve it 100%.”

“Share screen capabilities. Step by step on obtaining quarterly reports.”

“My rep was fabulous. Guided me through a solution using a remote program.”

“Jhon was very kind and helpful, definitely answered all my questions and resolved any issues! I very much appreciate it!”

“The customer service were very helpful with what I needed.”

“Great skills. Listen to client. Speak good English.”

“Went above and beyond to help.”

“The QuickBooks representative listened carefully to my concern and explored all plan options for me. This person shows QuickBooks has a great heart, especially nice for seniors such as myself who are still in business.”

“Quick to respond and always try to resolve my issue.”

“You called back on time and solved my issue.”

“The on-going support offered by QB has over the past year been great. Well done.”

“Assisted me in getting what needed to be done. Kudos to JM & Angelica.”

“He recognized the issue and fixed it right away.”

“Very helpful, understanding and quick to answer my questions.”

“The representative was extremely patient and nice to me. We were on the phone for 1 hr 20 minutes and he never showed frustration, only understanding.”

“Jhon my customer service rep was great. He fixed my mistake and walked me how to make changes if it ever happens again.”

“The Intuit employee who helped me was so knowledgeable. He solved my problem, which other employees could not, and also taught me quite a bit about QBs. Very happy!”

“Rep was very helpful and professional. He helped me with my issue quickly. He was great!”

“Amazing rep! Did everything to find a solution and exceeded expectations! Thank you!!”

“Thank you. JM was very helpful and willing to assist.”

“The rep spent time to identify my issue and resolve it 100%.”

“Share screen capabilities. Step by step on obtaining quarterly reports.”

“My rep was fabulous. Guided me through a solution using a remote program.”

“Jhon was very kind and helpful, definitely answered all my questions and resolved any issues! I very much appreciate it!”

—   GET IN TOUCH

Let’s Work Together

Feel free to reach out through any of these platforms.